PAYMENT & REFUND POLICY
Last updated MAY 15, 2020
REFUND POLICY (APPLICABLE FOR USERS WHO PURCHASED/ SIGNED UP AS STUDENT)
Thank you for your service purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you can ask for refund with following refund policies applied.
REFUNDS
After receiving your refund request, we will process your refund. Please allow at least 7 to 10 business days from the receipt of your refund request to process your refund. Transaction charge for your refund may be applicable.
PAYMENT POLICY (APPLICABLE FOR USERS WHO SIGNED UP AS TEACHER)
Your monthly tuition fees’ will made to your “preferred method to receive tuition fees” between 1st and 5th day of every month. 15% service charge will be deducted by Harriken Education from your total receivable*. Additional transaction charges may apply.
*Usually the service charge is 20% but due to Covid 19 situation, now our charge is 15% until the pandemic is over.
RIGHT TO MODIFICATION
Harriken Education reserves the right to change or modify any part or the whole payment & refund policy from time tot time at their sole discretion.
QUESTIONS
If you have any questions concerning our payment and refund policy, please contact us at:
HARRIKEN EDUCATION
care@harriken.education
Last updated MAY 15, 2020
REFUND POLICY (APPLICABLE FOR USERS WHO PURCHASED/ SIGNED UP AS STUDENT)
Thank you for your service purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you can ask for refund with following refund policies applied.
- 100% refund for standard duration course (courses with 6 classes/sessions or more): After maximum two scheduled classes/sessions of standard duration course has been conducted, if you are not completely satisfied for any reason, you can ask for a full refund. In that case, you will get full refund without being required to give any explanation. Remember, you have to claim your refund before the 3rd scheduled class/session takes place.
- 100% refund for short duration course (courses with 5 classes/sessions or less): For a short duration course you have to ask for a refund, 5 days before the course start date. In that case you will get full refund without being required to give any explanation.
- You will also get 90% refund if the teacher conducted less than 90% classes/sessions and you did not violate any terms and conditions. To read our terms & conditions please visit https://www.harriken.education/terms--conditions.html
- You will not get any refund if you do any transaction with the teachers directly.
- Please see below for more information on our refund policy.
REFUNDS
After receiving your refund request, we will process your refund. Please allow at least 7 to 10 business days from the receipt of your refund request to process your refund. Transaction charge for your refund may be applicable.
PAYMENT POLICY (APPLICABLE FOR USERS WHO SIGNED UP AS TEACHER)
- For “monthly payable” type course, your tuition fees’ will be paid every month after successfully taking 100% classes/sessions that you have committed for.
- For “payable for whole course” type course, your tuition fees’ will be paid after successfully taking 100% classes/sessions that you have committed for.
- If any student who paid to join your course decides to opt out from your course after masximum two scheduled classes/sessions and ask for refund, you will not get any payment for the particular student. You will be notified when any student opts out from your course so that you can remove that students from your next classes/sessions.
- You have to complete 100% classes/sessions by maintaining committed time schedule. If for any unavoidable circumstances you cannot take any class/session on time, you have to reschedule/retake the class/session after discussing with the students via email.
- You cannot post any free course in Harriken Education (other than some exception decided by Harriken Education). If you post any free course, Harriken Education will automatically add a lump sum charge of 200.00BDT (two hundred taka) per student.
- You have to notify 7 (seven) days before discontinuing/cancelling/removing a whole course/subject. If you do not notify us 9 (seven) days before discontinuing/cancelling/removing a whole course/subject, you will not be paid for the previous month as a penalty for breaking the terms and conditions.
Your monthly tuition fees’ will made to your “preferred method to receive tuition fees” between 1st and 5th day of every month. 15% service charge will be deducted by Harriken Education from your total receivable*. Additional transaction charges may apply.
*Usually the service charge is 20% but due to Covid 19 situation, now our charge is 15% until the pandemic is over.
RIGHT TO MODIFICATION
Harriken Education reserves the right to change or modify any part or the whole payment & refund policy from time tot time at their sole discretion.
QUESTIONS
If you have any questions concerning our payment and refund policy, please contact us at:
HARRIKEN EDUCATION
care@harriken.education